Privacy Policy

At Golden Star Casino, we value the trust of our players above all else. Protecting your personal information is our top priority, and we are committed to managing it securely, responsibly, and with full transparency. This Privacy Policy explains how we collect, use, and safeguard your data so you can enjoy your gaming experience with confidence. We encourage you to review this policy carefully to make informed decisions about your time with Golden Star Casino.

Data Processing

Golden Star Casino follows all gambling regulations when handling your personal data. Processing this information is essential for providing access to games, transactions, and player services.

Golden Star Casino operates under Dama N.V., a company registered in Curaçao, with its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a valid gaming license issued by Antillephone N.V.

By using our services, you consent to this Privacy Policy. Since updates may occur, we recommend checking it regularly. Continued use of Golden Star Casino confirms your acceptance of any changes.

Collection of Information

We may collect different types of personal data through your interactions with Golden Star Casino, including:

  • Registration and Communication Data: Information you provide during account setup or communication, such as name, email, phone number, and ID documents.
  • Interaction Records: Logs of communications through email, live chat, or other support channels.
  • Transaction and Usage Data: Records of deposits, withdrawals, betting activity, and website usage.
  • Compliance Documentation: Documents needed for identity checks and regulatory obligations.

Usage of Information

The personal data we collect is used strictly for operational and regulatory purposes, including:

  • Processing deposits, withdrawals, and wagers.
  • Delivering services and customer support.
  • Conducting verification and compliance checks.
  • Sending marketing materials (only with your explicit consent).
  • Meeting anti-money laundering and other legal obligations.
  • Preventing fraudulent or unlawful activity.
  • Analyzing site performance and improving services.

Marketing Communications

If you opt in, Golden Star Casino may send promotional content regarding our offers and services. You may withdraw this consent anytime via your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent your personal data. However, it may be shared under strict confidentiality with:

  • Group Companies: To ensure seamless service delivery.
  • Trusted Partners: For compliance and payment processing.
  • Third-Party Providers: For identity verification, technical services, and secure transactions.

Data Security and Retention

Golden Star Casino employs advanced security measures to protect your data in line with international standards. We store your personal information only as long as required by law, including at least five years after account closure in compliance with anti-money laundering rules.

Cookies and Tracking

To enhance your user experience, Golden Star Casino uses cookies and tracking technologies. These tools help us improve site performance, personalize content, and support marketing campaigns. You may adjust cookie settings in your browser, but disabling them could affect site functionality.

Your Rights and Contact Information

As a player, you have the right to access, update, or request the deletion of your personal data. You may also opt out of marketing communications at any time. If you wish to exercise these rights, please contact our Data Protection Officer (DPO) via email.

Under GDPR, you are also entitled to file a complaint with the relevant data protection authority.

Golden Star Casino remains committed to ensuring your data is secure and your privacy protected, creating a safe and enjoyable gaming environment for all players.